Serving Houston, TX (713) 728-9776
Pilo's A/C and Heating logo
Services/Heating Services/Heat Pump Repair

Heat Pump Repair in Houston, TX

A heat pump that cools but won't heat usually means a reversing valve or defrost problem — and it always fails on the coldest day. Pilo's diagnoses and repairs heat pumps 24/7. Call (713) 728-9776 for heat pump repair in Houston.

Pilo's technician diagnosing a heat pump heating failure in Houston

Signs you need heat pump repair

  • Heat pump cools fine but blows cold air in heat mode
  • Outdoor unit iced over and not defrosting
  • System switches to backup heat and runs up your bill
  • Reversing valve stuck between modes
  • Heat mode short-cycles or never engages

What happens during the service visit

  1. 1We test the reversing valve operation and the defrost control.
  2. 2We check the defrost thermostat, board, and sensor.
  3. 3We verify the refrigerant charge in heating mode (it differs from cooling).
  4. 4We inspect the outdoor coil for the ice that blocks airflow.
  5. 5We confirm the system switches modes and heats to temperature.

How pricing works

Band-Aid

The minimum repair to get you running again right now.

We fix only the part that failed — the fastest, lowest-cost option to get your system back on today. It addresses the symptom, not the underlying wear that caused the failure, so it's best when you're planning to replace the system soon or need a short-term hold.

Smart Fix

The repair that solves the root cause, not just the symptom.

We replace the failed component plus the connected parts that are wearing out next, so you don't pay for a second visit in a few weeks. It costs more than a Band-Aid up front but lasts longer and protects the rest of the system.

Peace of Mind

Smart Fix plus a full tune-up, inspection, and maintenance plan.

Our most complete option — the Smart Fix repair, a full system tune-up and safety inspection, and enrollment in our maintenance plan so the repair stays protected and the next problem gets caught early. Best when you want the issue solved and prevented.

Every repair starts with one flat diagnostic fee, and that fee is credited 100% toward your completed repair — so you never pay twice for the same visit. Most common repairs (capacitors, contactors, drain clearages) run $150–$400; larger fixes like compressors or coils cost more. You'll see a flat-rate quote before any work starts.

Frequently asked questions

Usually the reversing valve is stuck in cooling, or the defrost cycle isn't clearing ice off the outdoor coil. We test both and repair the real failure.

Ready to schedule heat pump repair?

Available 24/7. Call (713) 728-9776 now for same-day dispatch to Houston and all surrounding areas.